BRAND STRATEGY Digital Ecosystems Take Over the Service Industry; Are You Ready? by Emil Kotomin Posted on 12 December 201830 January 2021
CONSUMER EXPERIENCE Luxury: 5 trends in 30 Seconds by Emil Kotomin Posted on 5 February 201711 December 2020
CONSUMER EXPERIENCE Matchmaking for foodies: how OpenTable & Resy could make every lunch an adventure by Emil Kotomin Posted on 22 January 201711 December 2020
CONSUMER EXPERIENCE How the collaboration of business and public sectors could transform our parks by Emil Kotomin Posted on 10 April 201624 March 2021
CONSUMER EXPERIENCE How commercial airlines could improve customer experience by Emil Kotomin Posted on 5 April 201624 March 2021
CONSUMER EXPERIENCE What if hospitality embraced digital? by Emil Kotomin Posted on 20 March 201624 March 2021
CONSUMER EXPERIENCE In Love With a Robot: the Dawn of Machine-To-Machine Marketing by Emil Kotomin Posted on 11 June 201311 December 2020