SERVICE DESIGN Digital Ecosystems Take Over the Service Industry; Are You Ready? by Emil Kotomin Posted on 12 December 201812 December 2018
BRANDING Evolve or Die: How Traditional Retailers Could Disrupt the Game to Remain Relevant by Emil Kotomin Posted on 30 May 2017
BRANDING 3 Rules of customer-centric PHYSICAL environments by Emil Kotomin Posted on 31 January 20175 February 2017
SERVICE DESIGN How we could improve luxury car retail by Emil Kotomin Posted on 3 May 201631 May 2016
SERVICE DESIGN What if instead of selling pianos we were selling access rights? by Emil Kotomin Posted on 20 April 2016
