BRANDING 3 Rules of customer-centric PHYSICAL environments by Emil Kotomin Posted on 31 January 20175 February 2017
SERVICE DESIGN Matchmaking for foodies: how OpenTable & Resy could make every lunch an adventure by Emil Kotomin Posted on 22 January 201722 January 2017
BRANDING 3 Rules of customer-centric communications by Emil Kotomin Posted on 16 January 20175 February 2017
SERVICE DESIGN Trees, houses & hotels: how Alphabet inc. could enter the physical realm by Emil Kotomin Posted on 4 June 201622 January 2017
SERVICE DESIGN How we could improve luxury car retail by Emil Kotomin Posted on 3 May 201631 May 2016
SERVICE DESIGN How we could improve journeys to and from airports by Emil Kotomin Posted on 22 April 2016
